Job Description
Field Service Technician – Pressure Washing
Equipment

Company: RJP hotsy
Position: Field Service Technician – Pressure Washing Equipment
Reports To: Service Manager / Operations Manager
Location: New Jersey
Employment Type: Full-Time
Compensation: Competitive Hourly Pay + Overtime + Benefits

Position Summary
RJP hotsy is seeking a skilled, dependable, and mechanically inclined Field Service Technician
to diagnose, repair, maintain, install, and support commercial pressure washing equipment and
related cleaning systems for both in-shop and customer field service applications.

This role is critical to ensuring customer equipment uptime, operational reliability, and
exceptional service support. The ideal candidate is a hands-on problem solver with strong
mechanical and electrical troubleshooting skills who takes pride in delivering high-quality
repairs and professional customer service.

This is a fast-paced, field-oriented technical role requiring urgency, accountability, and strong
diagnostic ability.

Key Responsibilities
Equipment Diagnosis, Repair & Maintenance
Diagnose, troubleshoot, repair, and maintain:
 commercial hot water pressure washers
 cold water pressure washers
 soft wash systems
 trailer-mounted wash systems
 skid-mounted systems
 industrial pump systems
 burner systems
 hose reels
 spray systems

 chemical injection systems
 surface cleaners
 reclaim / recovery systems
 water filtration components
 generators
 related commercial cleaning equipment

Mechanical Service Work
Perform repairs involving:
 pumps
 valves
 seals
 regulators
 belts
 bearings
 motors
 gas engines
 diesel engines
 plumbing systems
 pressure control systems
 fuel systems
 burner assemblies
 water flow systems

Electrical Troubleshooting
Diagnose and repair:
 electrical wiring
 switches
 relays
 battery systems
 ignition circuits
 control panels
 electric motors
 low-voltage controls
 pressure switches
 burner ignition systems

Field Service / Customer Support
 Travel to customer locations to perform service calls, diagnostics, maintenance, and
repairs.
 Respond quickly to urgent customer equipment issues.
 Conduct on-site troubleshooting and repair.
 Communicate repair findings and recommendations professionally.
 Provide excellent customer service while representing RJP hotsy in the field.
 Ensure equipment is safe and operational before returning to service.
Equipment Installation & Setup
 Assemble and configure new pressure washing equipment.
 Install commercial pressure washing systems at customer sites.
 Perform startup testing and operational verification.
 Train customers on proper equipment operation and preventative maintenance basics.
Preventative Maintenance
 Perform scheduled preventative maintenance services.
 Inspect systems for wear, leaks, damage, or safety concerns.
 Replace worn components proactively.
 Document service work and maintenance history.
Shop Operations Support
 Support in-shop service work as needed.
 Maintain clean, safe, organized workspaces.
 Track parts, service materials, and tool usage.
 Coordinate with service, parts, and sales teams to ensure efficient execution.
Qualifications
Required
 3+ years of mechanical repair / service technician experience
 Strong diagnostic and troubleshooting ability
 Experience with pumps, motors, plumbing systems, or industrial mechanical equipment
 Electrical troubleshooting experience
 Ability to read technical manuals, schematics, and wiring diagrams
 Strong hand-tool and power-tool proficiency
 Valid driver’s license with acceptable driving record
 Ability to lift 75 lbs
 Ability to work in physically demanding indoor/outdoor environments


Preferred Experience with:
 pressure washer repair
 commercial cleaning equipment
 pump systems
 industrial mechanical equipment
 gas / diesel engines
 burner systems
 plumbing systems
 hydraulic systems
 electrical controls
 contractor equipment
 fluid transfer systems

Core Competencies
 Mechanical troubleshooting
 Electrical diagnostics
 Customer service
 Problem solving
 Urgency / responsiveness
 Organization
 Reliability
 Safety awareness
 Communication
 Accountability

Performance Metrics (KPIs)
Performance will be measured by:
 first-time fix rate
 repair turnaround time
 equipment uptime
 service response time
 warranty callback reduction
 preventative maintenance completion
 customer satisfaction
 service revenue contribution
 parts usage efficiency

Work Environment
This role includes:
 customer field service calls
 shop repair work
 indoor and outdoor environments
 exposure to mechanical equipment, noise, heat, water, fuel, and cleaning chemicals
 lifting, bending, climbing, kneeling, and repetitive physical activity

Compensation & Benefits
May include:
 competitive hourly wage
 overtime opportunities
 fuel reimbursement
 paid time off
 training / certification support

Ideal Candidate
The ideal candidate:
 diagnoses problems quickly
 enjoys hands-on technical work
 works independently
 communicates professionally with customers
 takes ownership of equipment reliability
 responds with urgency
 works safely and efficiently
 represents the company professionally in the field